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Overview
Application Outsourcing
End User Service
Infrastructure

IT Outsourcing

CenturyLink Technology Solutions broad range of IT Outsourcing (ITO) solutions makes your business more agile and innovative by reducing operating costs and risks while improving efficiencies.  We assume the day-to-day tasks of your operations and delivery, with a strong focus on rigorous IT governance, quality and operational excellence, so you can focus on your core business.

Thirty-two of the Fortune 100 companies use CenturyLink Technology Solutions for IT outsourcing; taking advantage of our large global footprint of over 55 data centers across North America, Europe and Asia and our Tier 1 IP network that carries over 20% of the world’s Internet traffic.  Explore our portfolio of services and learn more about how our ITO solutions can help you increase business agility, reduce complexity, mitigate risk and grow globally.

Are you realizing the cost benefits from IT Outsourcing
that your peers are?

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Resources

Infrastructure Services help easyJet succeed
By outsoucing their infrastructure to CenturyLink, easyJet can concentrate on growth
CenturyLink helps companies like Hallmark 
Transform their IT infrastructures to support their strategies
Four Reasons Why
Business like ITaaS
Better Business Results
With agile IT Outsourcing Solutions

 

Reduce TCO and Maximize Business Agility

CenturyLink Technology Solutions offers application outsourcing services tailored to your specific business needs and concerns.  Our fully-managed, hosted application services allow for faster time-to-production and reduced TCO.  Unlike our standard application services, our outsourced services allow us to assume ongoing operations and management of your applications, with the option of customizing commercial terms and SLAs.

  1. Greater Flexibility, Innovation and Visibility:  Fixed, predictable monthly costs offer the ability to scale support with business changes, and provide the greatest flexibility and price performance.  Industry knowledge allows us to adapt business intelligence dashboards so users can view critical data and key performance indicators.

  2. Reduce TCO with Global Outsource Capabilities and Integration: A combined set of certified global resources and systems allows for an integrated and efficient approach to support and problem solving without having to hire and train dedicated resources.

  3. Accelerated Time-to-Market:  Our ability to provide structured transformational projects based on specific requirements – global, complex, and deadline driven – allows you to meet business challenges without costly rework, and thereby reducing TCO.

Solution Details:

Commercial Off-the-shelf Applications

  • SAP Basis

  • Managed SAP HANA

  • Managed Database

  • Web and Middleware

  • Messaging and Collaboration

Are you realizing the cost benefits from IT Outsourcing
that your peers are?

See how you Compare


Resources

Infrastructure Services help easyJet succeed
By outsoucing their infrastructure to CenturyLink, easyJet can concentrate on growth
CenturyLink helps companies like Hallmark 
Transform their IT infrastructures to support their strategies
Four Reasons Why
Business like ITaaS
Better Business Results
With agile IT Outsourcing Solutions

 

Drive Business Efficiencies and Increase ROI

CenturyLink Technology Solutions offers tiered, end-user computing services tailored to your unique business needs.  End-user services as part of your overall ITO solution will take advantage of our extensive experience resolving millions of service desk incidents and requests.  Our End-User services can help you:

  1. Improve Service Levels & User Satisfaction: Integrated trending analysis facilitates root cause assessment and allows customers to prepare for and prevent issues.

  2. Increase Efficiency: Trained resources and multi-channel communication capabilities result in faster issue resolution.

  3. Lower TCO: Reduce support costs with hardened, ITIL-based processes and world-class tools.

  4. Align IT Investments with Business Goals: Identify and track asset performance for improved ROI and reduce risk of new technologies.

Are you realizing the cost benefits from IT Outsourcing
that your peers are?

See how you Compare


Solution Details:

Service Desk

  • End-User Service Desk

  • Adaptive Desk

End-User Device Management

  • Desktop Management

  • Desk-Side Services

Our End-User services is perfect for those companies that are looking for a multi-tiered sourcing strategy and require a consistent end-user experience.

Resources

Infrastructure Services help easyJet succeed
By outsoucing their infrastructure to CenturyLink, easyJet can concentrate on growth
CenturyLink helps companies like Hallmark 
Transform their IT infrastructures to support their strategies
Four Reasons Why
Business like ITaaS
Better Business Results
With agile IT Outsourcing Solutions

 

Scale Effectively & Affordably as Your Business Grows

At the core of CenturyLink Technology Solutions outsourcing portfolio, IT infrastructure outsourcing empowers your organization to quickly implement and scale new services, products and capabilities as your business grows, while ensuring the quality of your IT services and operations.

Unlike our standard infrastructure services, outsourced services allow us to assume ongoing operations and management of your infrastructure, with the option of customizing commercial terms and SLAs.

Solution Details:

Data Center Outsourcing

  • Enterprise Cloud

  • Managed Hosting

  • Compute

  • Storage

Enterprise Network Outsourcing

  • Security Services

  • Managed LAN

  • Managed WAN

Are you realizing the cost benefits from IT Outsourcing
that your peers are?

See how you Compare

 


Resources

Infrastructure Services help easyJet succeed
By outsoucing their infrastructure to CenturyLink, easyJet can concentrate on growth
CenturyLink helps companies like Hallmark 
Transform their IT infrastructures to support their strategies
Four Reasons Why
Business like ITaaS
Better Business Results
With agile IT Outsourcing Solutions

 

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What our customers are saying:

  •  

    We no longer have to worry about selecting the right hardware or operating system.  Savvis [CenturyLink] makes those choices, and we explicitly trust their expertise to make the right ones.

    Jody Bailey
    VP Development
    Vovici
  •  

    Choosing Savvis [CenturyLink] meant the headaches went away. Frankly, turning our IT infrastructure over to Savvis [CenturyLink] couldn’t have happened soon enough for me.

    Andy Caddy
    Head of IT architecture
    Easy Jet